If I do business with Fairshares, how mach can I expect to make? This answer depends a lot upon your customer flow, foot and auto traffic. In general, you receive either all or part of every transaction where a surcharge is applied to a customer using the ATM.
What is the surcharge? Simply put, a surcharge is the fee that customers pay for the convenience of using your ATM. You set that fee. On average, fees are about $2.00, however, it is the right of the ATM owner to set whatever fees they deem appropriate.
When do I get paid? Generally your funds are deposited into your account within 48 hours. Our payouts are earlier than most ATM Service Companies.
What do I do in the event that someone trying to withdraw their money doesn't get the correct amount? This is very very rare. However if this happens there are set procedures to verify the transaction, and the owner of the card can file a document known as a “Regulation E Claim” with their card provider. It is important never to personally refund the customer from your own pocket. These measures are in place to protect all parties involved.
What do I do if my ATM is not working, or experiences failure or malfunction of some sort? Call us immediately, we will get someone right out to the ATM site and quickly diagnose and resolve the problem with a minimum of downtime to you.
What are my expenses? It depends upon the program that you choose, whether Free Placement, or total Ownership. A Fairshares Professional would be happy to go over the details of each program type, so that you know exactly what your responsibilities are.
Are there any additional or miscellaneous fees on my bill? No. We never invent fees. Our billing approach is simple and clear.
What about damage to my ATM due to vandalism and abuse? You are responsible for these items, however talk with us and we can share ideas and measures to mitigate these occurrences from happening at no cost to you!
